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A service not commonly offered by many local engineers is that of Remote Access Support. What is this? Well put simply, it means that we are able to diagnose and normally repair a software based problem (as long as you've a good working broadband connection) without actually being physically with you - we see your screen on ours as if we were though.* The system we use is perfectly safe and secure, and you are always in 100% control, click the 'disconnect' button and we are immediately disconnected from you. You will need a small utility to use this service, again our supplied software is 100% safe and virus/spyware free. If you'd like to take advantage of this, please call us and after discussing, follow this link (.exe file | size 2.15MB). Payment is taken via our online payment system, PayPal and credit/debit cards accepted, you can pay here.
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