A service not commonly offered by many local engineers is that of Remote Access Support*.

What is this? Well put simply, it means that we are able to diagnose and normally repair a software based problem (as long as you've a good working broadband connection) without actually being physically with you - we see your screen on ours as if we were though.*

The system we use is perfectly safe and secure, and you are always in 100% control, click the 'disconnect' button and we are immediately disconnected from you.

You will need a small utility to use this service, again our supplied software is 100% safe and virus/spyware free. If you'd like to take advantage of this, please call us and after discussing, follow this link (.exe file | size 2.15MB).

Payment is taken via our online payment system, PayPal and credit/debit cards accepted, you can pay here.

* Remote access not suitable for some repairs.